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Systems Engineering Blog

IT Service Trends: What do businesses need today that they don't already have?

July 23, 2017 | Posted in:

Cloud, SE Data Points, Data Management, IT Strategy, IT Security, Technology Trends

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Trends in Information Technology are continuously changing and, as a result, businesses are having to adapt to those changes. Let's take a look at the most prominent IT trends that are showing up today. 

IT Security

First, let's look at the trends in IT security. Nobody needs to be reminded about the recent, but detrimental, “WannaCry” or “Goldeneye/Petya” ransomware attacks. Companies who were compromised by these recent attacks were impacted because they were running workstation operating systems that were not properly patched and therefore, not protected. So, let's take a look at a few ways to protect your organization from these potentially devastating setbacks. 

First and foremost, are your desktops patched on a regular basis? If not, companies should be making desktop patching a priority. With monthly patching updates for critical security vulnerabilities, and reporting, to ensure your business is in compliance, it seems like a "no brainer" since you don’t have to think about IT once it’s installed. Without patching, cybercriminals can get to your end users who can be the best, or worst, line of defense for your company, depending on whether or not they’ve had end-user, or Security Awareness, training. End user training is being aggressively paired with desktop patching as a 1-2 punch on vulnerabilities that are entering your network through your endpoints and end users.

Another security trend is that regulators are not making it easier for businesses. Regulators are requiring compliance-based organizations to levy additional investments in IT governance to ensure that cyber threats are cared for and mitigated. Balancing regulatory requirements with IT is a must. In this case, it's best that policies are created to outline how a company protects itself and its information technology resources from attack. Ensuring that an Information Security Policy, Technology Acceptable Use Agreement, and Business Continuity Plan are thoroughly written, communicated, and followed is yet another layer of security

File Backup

Another trend we're witnessing is that companies are implementing solid file backup. Much of the interest in good file backup is being driven by ransomware attacks like the ones mentioned above. If you are breached, a quick and easy way to return your business to pre-attack timeframes is through a well-structured backup plan. In addition to comprehensive ransomware protection, cloud-based file backup solutions automate the process and eliminate the cumbersome requirements of tape-based solutions. 

The loss of critical data can happen due to simple human error, a system failure, or malware/ransomware attack. It’s important to obtain bulletproof file protection that is also cost effective and technically effective. With automated offsite cloud storage of your organization’s most important files, file recovery needs can be met with little to no business interruption. 

Cloud Migration

Last but not least, many organizations are moving most of their software, infrastructure, and file backup to the cloud allowing employees to work with varying devices from remote locations outside of the office. Although cloud migration may seem daunting, the trend we're seeing is that a high level of cloud strategy, migration, and planning has to begin with an awareness for what the cloud migration roadmap is. Oftentimes, businesses have to migrate in pieces, taking one core application to the cloud at a time. It's important to know what's possible, where the risk is, and what the financial implications are; cloud migration requires tremendous due diligence, planning, and budgeting.

In conclusion, these trends outline the need for organizations to secure appropriate layers of security, backup, and remote access. Not there yet and need assistance? Email info@syseng.com or call 888.624.6737 to speak to a Systems Engineering representative.