Like many of you, we are working remotely as a company following the declaration of the COVID-19 national emergency. As previously stated, Systems Engineering is well prepared to continue working and supporting our customers during this time. As expected, the morning began with higher than usual support request volume. Many customers began their work from home experiences for the first time, and we were able to get them up and working along with our regularly scheduled services.
Mark Benton
Recent Posts
When it comes to managing networks, businesses often fall victim to assumptions and oversights. The reality is that the protection of information and applications is always evolving and, as criminals find new ways to exploit weaknesses, it's tough to stay one step ahead.
In 2018, there was 49.8 million tons of e-waste generated worldwide. The US contributed a staggering 10 million tons of this waste, and our share is growing. As environmental and health concerns arise over the ever-increasing e-waste, it is the responsibility of everyone to ensure its proper disposal.
This month, Microsoft began the transition to a new customer agreement, which replaces the core terms for all Microsoft customers. Their goal is to improve the purchase experience to better support all customers. They also had some important security-related reasons for the change, including;
Microsoft recently announced a pair of Windows 10 Remote Code Execution vulnerabilities, CVE-2019-1181 and CVE-2019-1182. These vulnerabilities allow cybercriminals to obtain remote control of a computer over a network connection. Microsoft discovered the vulnerabilities during routine testing of Windows 10, which allowed them to publish the required security updates and notify the public at the same time.
On Tuesday, April 2, the FDIC issued an advisory letter to banks on Technology Service Provider Contracts. The letter speaks to gaps that examiners are seeing in contracts between banks and their technology service providers.
When organizations decide to move data to the cloud, there are several benefits including cost efficiency and time savings. Consistent and frequent updates to make usability easier and friendlier is yet another benefit. For those organizations that have adopted Microsoft Office 365, (or better yet Microsoft 365, a.k.a. 'Modern Desktop') for example, you might have noticed that once a login occurs, the default page seen now is Office.com. As such, Microsoft announced the following explanation earlier this week: