Effective November 1, any public or private entity in Maine that installs or operates a multi-line telephone system (MLTS) must ensure that it connects to the public switched telephone network in such a way that allows a person to directly dial 9-1-1 without first requiring the dialing of any other number or set of numbers (9, 9-1-1 for example).
Public Law 2017 Chapter 48, An Act to Ensure Direct Dialing of 911 from Multi-line Telephone Systems, has a one-year compliance period. However, if a system is not capable, the installer or operator must ensure compliance when it is next upgraded to a system capable of compliance. Click here for more information.
Systems Engineering clients affected by this new law will be communicated with via separate email communication.
Need to upgrade your phone system? Email firstname.lastname@example.org or call 888.624.6737.