There is a proverb in Buddhism that says, “If you have a problem that can be fixed, then there is no use in worrying. If you have a problem that cannot be fixed, then there is no use in worrying.” Obviously, the ancient Buddhist writers never had to manage a Cisco phone server migration, move their Microsoft Exchange footprint to the cloud, or upgrade their entire staff and their individual mobile devices to Microsoft Office 365.
Learning how Quality Management Systems (QMS) and Standard Operating Procedures (SOPs) can positively affect an organization assures consistency and accuracy. Let's take a look at each.
Named for the First Time to CRN's Top 500 Managed Services Providers List
Systems Engineering (SE) announced today that, for the first time, it has been named to CRN®’s 2018 Managed Service Provider (MSP) 500 list. Each year, CRN®, the nation’s leading news source for the IT channel, recognizes the top 500 managed service providers in North America for their cutting-edge approaches to delivering managed services. The MSP 500 list will be featured in the February 2018 issue of CRN and online.
Update: Tuesday, February 20
If you are concerned that your Cisco firewall may still be vulnerable, please contact your Account Manager or email firstname.lastname@example.org.
Update: Tuesday, February 20
We are happy to announce that SE has begun pushing Microsoft patches to mitigate the Meltdown and Spectre vulnerabilities. If you have subscribed to our patching services under SE Essentials, SE Secure, SE Desktop Defense, or SE Monitoring, you will receive these during your next scheduled update window.
It's no secret that technology is rapidly changing. As such, businesses have to keep up in order to retain good talent and to remain competitive amongst peers and similar organizations. In today's recruiting world, a Millennial (or Generation Y) would think twice about working for a company who expected limited use of the Internet and used old versions of applications with no collaboration capabilities. As a generation that upgrades their smartphones every couple of years, they would expect the same of an organization's network and applications.
New Director of Human Resources Brings High Level of Experience to Help Company Advance its Strategic Growth Goals
Systems Engineering (SE), a leading IT strategy and managed services provider, announced today that Lynne Gawtry is joining the company as Director of Human Resources and as a member of the company’s senior leadership team. As Director of HR, she will be responsible for leading the company’s strategic HR initiatives, including oversight of all employee benefits, attracting top talent and training, and developing existing employees.
Have you ever been responsible for moving your organization from one office space to another? If so, you know the burden of everything that needs to be thought of; from decor, to furniture, to kitchen space and, most importantly, technology. After all, technology is what keeps the business running, whether it's corresponding with your clients, maintaining your core business applications, or just ensuring monitors turn on the first morning after the big move.
There's a new social engineering tactic on the loose affecting cloud email accounts like Microsoft Office 365. The ransomware attack, hidden beneath a "new Microsoft anti-spam service," tricks users into accepting the service, thereby providing the cyberattacker with access to their email account. It is at that time that all emails and their attachments are encrypted in real time and requested to pay a ransom to recover the data.
Those of you who are familiar with Cisco Jabber or Microsoft Skype for Business and have been following along with my last two posts (A day in the life... and The Cloud is Here to Stay) about the features of the Cisco Spark app will undoubtedly see many similarities in this article.
In addition to the Cisco Spark app (which I covered in my earlier posts), Spark has proven to be an outstanding cloud-based phone system as well. The Spark phone system supports the Cisco 78xx- and 88xx-series desk phones (with HD video) and the full complement of telepresence room devices. These cloud-based PBXs (Private Branch Exchange) are often referred to as ‘Hosted PBXs.’