Systems Engineering Blog

IT Project Management as Defined by a Project Manager

March 09, 2018

There is a proverb in Buddhism that says, “If you have a problem that can be fixed, then there is no use in worrying. If you have a problem that cannot be fixed, then there is no use in worrying.” Obviously, the ancient Buddhist writers never had to manage a Cisco phone server migration, move their Microsoft Exchange footprint to the cloud, or upgrade their entire staff and their individual mobile devices to Microsoft Office 365.

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SE Data Points, IT Consulting, IT Strategy

How to standardize, document, implement, maintain, and control Standard Operating Procedures

March 02, 2018

Learning how Quality Management Systems (QMS) and Standard Operating Procedures (SOPs) can positively affect an organization assures consistency and accuracy. Let's take a look at each.

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Compliance, Quality Management

Systems Engineering Recognized for Excellence in Managed IT Services

February 26, 2018

Named for the First Time to CRN's Top 500 Managed Services Providers List

Systems Engineering (SE) announced today that, for the first time, it has been named to CRN®’s 2018 Managed Service Provider (MSP) 500 list. Each year, CRN®, the nation’s leading news source for the IT channel, recognizes the top 500 managed service providers in North America for their cutting-edge approaches to delivering managed services. The MSP 500 list will be featured in the February 2018 issue of CRN and online.

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Press Releases

Cisco ASA Firewall Web VPN Vulnerability

February 20, 2018

Update: Tuesday, February 20


As of this posting Systems Engineering has completed the update to fix this vulnerability for all affected firewalls covered under our SE EventWatch and SE Critical Care services. 


If you are concerned that your Cisco firewall may still be vulnerable, please contact your Account Manager or email

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SE Alert

CPU Hardware Vulnerability

February 20, 2018

Update: Tuesday, February 20

We are happy to announce that SE has begun pushing Microsoft patches to mitigate the Meltdown and Spectre vulnerabilities. If you have subscribed to our patching services under SE Essentials, SE Secure, SE Desktop Defense, or SE Monitoring, you will receive these during your next scheduled update window. 

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SE Alert

Bridging the Gap Between Generational Communication Preferences

February 19, 2018

It's no secret that technology is rapidly changing. As such, businesses have to keep up in order to retain good talent and to remain competitive amongst peers and similar organizations. In today's recruiting world, a Millennial (or Generation Y) would think twice about working for a company who expected limited use of the Internet and used old versions of applications with no collaboration capabilities. As a generation that upgrades their smartphones every couple of years, they would expect the same of an organization's network and applications. 

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Technology Trends, Collaboration, Digital Transformation

Systems Engineering Welcomes Lynne Gawtry to its Senior Leadership Team

February 06, 2018

New Director of Human Resources Brings High Level of Experience to Help Company Advance its Strategic Growth Goals

Systems Engineering (SE), a leading IT strategy and managed services provider, announced today that Lynne Gawtry is joining the company as Director of Human Resources and as a member of the company’s senior leadership team. As Director of HR, she will be responsible for leading the company’s strategic HR initiatives, including oversight of all employee benefits, attracting top talent and training, and developing existing employees.

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SE in the News, SE Team

So you're moving. Now what?

February 03, 2018

Have you ever been responsible for moving your organization from one office space to another? If so, you know the burden of everything that needs to be thought of; from decor, to furniture, to kitchen space and, most importantly, technology. After all, technology is what keeps the business running, whether it's corresponding with your clients, maintaining your core business applications, or just ensuring monitors turn on the first morning after the big move.

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Network Design & Implementation

Unusual Ransomware Strain Encrypting Cloud Email

January 16, 2018

There's a new social engineering tactic on the loose affecting cloud email accounts like Microsoft Office 365. The ransomware attack, hidden beneath a "new Microsoft anti-spam service," tricks users into accepting the service, thereby providing the cyberattacker with access to their email account. It is at that time that all emails and their attachments are encrypted in real time and requested to pay a ransom to recover the data.

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SE Alert

The 411 On Cloud-based Phone Systems

January 13, 2018

Those of you who are familiar with Cisco Jabber or Microsoft Skype for Business and have been following along with my last two posts (A day in the life... and The Cloud is Here to Stay) about the features of the Cisco Spark app will undoubtedly see many similarities in this article. 

In addition to the Cisco Spark app (which I covered in my earlier posts), Spark has proven to be an outstanding cloud-based phone system as well. The Spark phone system supports the Cisco 78xx- and 88xx-series desk phones (with HD video) and the full complement of telepresence room devices.  These cloud-based PBXs (Private Branch Exchange) are often referred to as ‘Hosted PBXs.’

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Technology Trends, Collaboration